ServSafe Alcohol Practice Exam

What is a sign that you should intervene regarding a guest's alcohol consumption?

1. A guest orders multiple drinks at once

2. A guest is laughing loudly

3. A guest slurs their speech or sways

4. A guest orders drinks for friends

The correct answer is: A guest slurs their speech or sways

A sign that intervention is needed concerning a guest's alcohol consumption is when they slur their speech or sway. These indicators are clear physical symptoms of intoxication, suggesting that the guest's ability to think clearly and make safe decisions is impaired. When guests display such symptoms, they may not be aware of their alcohol intake or its effects, potentially leading to dangerous situations such as overconsumption or impaired judgment that could result in accidents or conflicts. Recognizing these signs is critical for servers and bartenders, as their primary responsibility is to ensure the safety of their guests. Monitoring guests for signs of intoxication allows staff to intervene appropriately, whether by suggesting food, reducing drink service, or calling a sober ride for the guest. Identifying physical cues like slurred speech and swaying provides the best opportunity to prevent harmful consequences associated with excessive drinking.